Terms and Conditions

Payments

We accept Visa, Master Card, American Express and PayPal.
All prices are Canadian dollars.

Shipping Terms

Please allow 1-2 business days for the processing and shipping.
You will be emailed a tracking number.

Shipping and Handling Charge

Canada:
Free shipping for all purchases.
Canadian customers will be charged applicable taxes based on province of residence.

U.S.:
Flat rate $25.00 by USPS, FedEx, UPS.

U.S. customers will not have Canadian sales tax added.

U.S. customers will be responsible for all import duties and taxes.

But, there will be no import duties on goods made in Canada.

World:
Flat rate $50.00 by FedEx, UPS with minimum purchase of $100.
Foreign customers will be responsible for all import duties and taxes levied by their respective countries.
Canadian sales tax will not be applied to foreign customers orders.

 

Return Policy

Return of regular priced merchandise are accepted within 14 days of purchase for exchange or refund (minus original shipping and handling charges), as long as goods are in original, unused condition and are accompanied by the receipt. Email as at info@kimina.ca with the reason for your return, and we will send you a return authorization number as well as detailed instructions on how to send your merchandise back to the warehouse. Items returned without a return authorization number will not be accepted.

We cannot refund original shipping and handling charges, and additional shipping charges will apply in the event of an exchange. We cannot accept returns for items purchased at other locations other than this site, for example those purchased at a retail store.

There is no refund or exchange on sale items. Please ship in original packaging with freight pre-paid. COD shipments will not be accepted. Package must be traceable and must require a signature.