Terms and Conditions

Payments

We accept Visa, Master Card, American Express and PayPal.
All prices are Canadian dollars.

Shipping and Handling Charge

We ship worldwide. For every order, a tracking number will be sent to your email.

Canada:
Free shipping for all purchases.
Canadian customers will be charged applicable taxes based on province of residence.

U.S.:
Free shipping for orders over $300 by UPS and FedEx.

Orders under $300 will have a flat rate $25.00 by USPS.

U.S. customers will be responsible for all import duties and taxes.

World:
Flat rate $50.00 by FedEx, UPS with minimum purchase of $300.
Foreign customers will be responsible for all import duties and taxes levied by their respective countries.
Canadian sales tax will not be applied to foreign customers orders.

Return Policy

Return of regular priced merchandise are accepted within 14 days of purchase for exchange or refund (minus original shipping charges), as long as goods are in original, unused condition and are accompanied by the receipt. Email us at info@kimina.ca with the reason for your return, and we will send you a return authorization number as well as detailed instructions on how to send your merchandise back. Items returned without a return authorization number will not be accepted.

There is no refund or exchange on sale items. Please ship in original packaging with freight pre-paid. COD shipments will not be accepted. Package must be traceable and must require a signature.  

All international orders shipped out side of Canada are NON-Returnable.

Exchanges

We cannot refund original shipping and handling charges, and additional shipping charges will apply in the event of an exchange. We cannot accept returns for items purchased at other locations other than this site, for example those purchased at a retail store.