Terms and Conditions

Payments

We accept Visa, Master Card, American Express and PayPal.
All prices are Canadian dollars.

Shipping and Handling Charge

We ship worldwide. For every order, a tracking number will be sent to your email.

Canada:
Free shipping for all purchases. Canadian customers will be charged applicable taxes based on province of residence.

U.S.:
Free shipping for orders over $250.00.  Orders under $250.00 will have a flat rate $25.00 by USPS. U.S. customers will be responsible for all import duties and taxes.

World:
Flat rate $50.00 by DHL, FedEx, or UPS with minimum purchase of $300.

Foreign customers will be responsible for all import duties and taxes levied by their respective countries. Canadian sales tax will not be applied to foreign customers orders.

Return Policy

Return of regular priced merchandise are accepted within 14 days of purchase for exchange or refund, as long as goods are in original, unused condition. If you are requesting a refund to your credit card, 3%, plus the original shipping charge will be deducted from your refund amount.

Email us at info@kimina.ca with the reason for your return, and we will send you a return authorization number as well as detailed instructions on how to send your merchandise back. Please note that the return shipping charges for online orders are the responsibility of the customer. Please ship in original packaging with freight pre-paid. COD shipments will not be accepted. Package must be traceable and must require a signature. Your refund will be processed once we have received and approved your return.

There is no refund or exchange on sale items and Bao Bao Issey Miyake. 

All international orders shipped outside of Canada are NON-Returnable.